What it looks like
Everything comes out in the wrong shape. Answers that are suddenly one line, or five times too long, or in a language you did not ask for. That is a prompt change that overshot —programs/splox/prompts/assistant.md, edited on your
behalf, doing exactly what it now says.
It stopped doing something it used to do. It no longer reaches for a tool it
used yesterday, or it refuses a kind of command it used to run. Either the tool
came off its list or a rule was added about what it may do.
Every turn fails at the very start, with a message naming a file:
main.py who should answer and not getting an
answer. Nothing else in the harness ran; the file that is quoted is the one to
fix. This shape is worth recognizing because it looks catastrophic and is
usually a one-line mistake.
Say what changed, not what to do
The useful sentence names the behavior and when it started:Since you added the expense ledger, you answer everything in one line, even when I ask you to explain something. Go back to how you were before that change.
You have stopped reading files before editing them. That started this morning. What changed, and can we undo it?Your agent can read its own history — every publish, its message, its date — so “since you added the ledger” is enough to locate the change. It does not need you to know which file. If you are not sure a change is even the cause, ask first: “What have you changed about yourself today?” Reading the history costs nothing, and it is often the whole diagnosis. Versions is that page.
Going back
Say it plainly:Go back to the version before the ledger.What happens: your agent publishes a new version whose contents are the older one. Nothing is deleted, the numbering only ever goes up, and the version you rolled back from is still there if it turns out you wanted part of it. Two things it does not undo, and they surprise people:
- Files. Anything the agent wrote to the machine stays written. A rollback is about who the agent is, not about what it did. If a change also produced a bad file, say so as well.
- Programs it started. A bot or a nightly job that is already running keeps running the code it was started with. Ask it to restart the program after the rollback.
Going back only here
If the change is fine in general and wrong for one machine — you want to reproduce something, or keep one machine steady while the other moves — the machine can be pinned to an older version instead of the harness being rolled back. Ask for it in those words: “pin this machine to version 4 and leave the rest alone.” Nothing is published and no other machine moves.When to start a fresh machine instead
Rolling back fixes the agent. It does not fix the computer. Start a new machine when the problem is the machine:- The disk is gone. “The files this machine kept are not on the runner any more.” There is no button that brings it back and no amount of retrying helps.
- The machine will not start for any reason that is not your plan’s machine limit.
- The disk has filled up with something you cannot untangle, and starting clean is cheaper than archaeology.
When it is not the change
Two failures look like a bad edit and are not:- A run refused because a usage window is full. The agent stops mid-task and says when the window resets. Nothing about it changed. See When a limit is reached.
- A tool that lost its credential. A connected server whose token expired fails inside the run rather than at the start, and says so in the tool’s own words. Reconnect it under Connections.
Versions
Reading the history and going back, step by step.
Troubleshooting
Every failure the product actually produces, quoted.

